H E Elsworth Holdings Pvt Ltd

1. Who We Are

H E Elsworth Holdings Pvt Ltd is a Zimbabwean property development company based at Venture Park, Torwood, Zimbabwe. We sell residential and commercial stands with flexible payment plans to buyers in Zimbabwe and internationally.

Our website is www.elsworth-holdings.com. For data protection purposes, the data controller is Ian Elsworth. You can contact us at sales@elsworth-holdings.com or +263 77 111 6028.

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2. What Information We Collect

When you contact us or purchase a stand, we may collect:

• Your name, email address, phone number, and postal address

• Your ID or passport number (required for property purchase)

• Payment and instalment records

• Any messages you send us via our contact form, email, or WhatsApp

• When you visit our website, we may automatically collect technical data including your IP address, browser type and version, pages visited, time and date of your visit, and cookie identifiers. Please see Section 9 (Cookies) for more detail.

 

3. How We Use Your Information

We use your information to:

• Respond to your enquiries

• Process your stand reservation and Agreement of Sale

• Manage your payment plan

• Send you updates about your purchase or our projects

• Meet our legal obligations

 

4. How Long We Keep Your Information

We keep purchase and contract records for 6 years after your purchase is complete, as required by law. Enquiry records where no purchase is made are kept for 2 years. After these periods your data is securely deleted.

 

5. Who We Share Your Information With

We do not sell your data. We may share it only where necessary with:

• Our legal advisers in connection with your purchase

• Banking institutions to process your payments

• Regulatory bodies or law enforcement where required by law

• IT service providers and cloud storage providers who process data on our behalf under data processing agreements

 

6. Cookies

Our website is built on Wix.com, which uses cookies to make the site work and to understand how it is used. You can manage cookie preferences through your browser settings. For details of how Wix handles data, please see wix.com/about/privacy.

 

7. Your Rights

You have the right to ask us for a copy of the information we hold about you, to correct any errors, or to delete it where we have no legal reason to keep it. To make a request, please contact us at sales@elsworth-holdings.com.

If you are based in the UK, you also have the right to complain to the Information Commissioner’s Office at ico.org.uk or 0303 123 1113. ICO Registration No. ICO:00014232664

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business activities.